That’s where Nextiva comes in.Īs digital transformation continues to impact how businesses interact with their customers and employees, it's crucial to have the right tools for your business. Having the option to make calls from any device you already own equipped with internet access (telephone, computer, app) is one option. One of the main benefits of a VoIP phone is that you won’t need to use old and bulky machinery that will tie you to a specific location. Let’s break down some of the other top benefits of using a VoIP phone service for your business:Įasy to install and set up since you’ll be using your existing internet connection.Įasy to scale with you as your business grows. Virtual phone numbers that allow you and your employees to work from anywhere. Voicemail to Text: Save time and reply to voicemails by receiving them via text message.Call Pop: Provide better customer experience by having relevant information about a caller automatically displayed when answering incoming calls.Call Analytics: Have insights into individual agent and call center performance with detailed reports.Call Routing: Have the option to route incoming calls to any of your available agents.Voicemail features include voicemail transcriptions and email delivery.Ĭhoosing the right VoIP phone service for your business can seem overwhelming, so we’ll help you break down the top features Nextiva provides with your business needs in mind. Unlike RingCentral, 8x8, and Dialpad, Nextiva provides more features beyond voice, all in just one software. One feature that sets us apart is threaded conversations.
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